CUSTOMER SERVICE

SPARE PARTS

SPARE PARTS

SPARE PARTS

WIBA Baltic supplies its customers fast and reliably with high-quality original spare parts. Continuous production for you them assured by our fast supply of genuine spare parts.


SPARE PARTS

SPARE PARTS

Our stocks are continuously monitored and replenished, so we can guarantee the delivery of all standard spare parts within two working days. We cooperate with international courier service companies. This enables us to also organize deliveries to our customers within the European Union at night-time and on weekends.

SPARE PARTS

Our offer comprises not only the quick supply of spare parts but also spare part packages, upgrade packages and modernization packages.

Spare part packages

Modernization packages

We provide kits for both spare parts and wear & tear parts customized to your machinery.

Upgrade packages

Modernization packages

Modernization packages

Retrofits of plasticizing units for special processing | Additional core pulls | Special core pull programs | Air valves | Customized software | EUROMAP interfaces | Parts removal devices

Modernization packages

Modernization packages

Modernization packages

 Professional machine conversion is one of Battenfeld’s core competences. Particularly at customized machine concepts it is the most economical way to regain best profitability. 

CUSTOMER SERVICE

Our service team is committed to providing the best service support possible. For immediate contact with the correct personnel, please use the phone numbers and email addresses mentioned below for your respective product.


TECHNICAL CUSTOMER SERVICE

Top quality from the very beginning: WITTMANN BATTENFELD's service experts ensure worldwide that their customers machinery performs optimally and retains its maximum value. Quickly, reliably and proficiently.


The technical customer service comprises a broad service offer:  


Complimentary Service-Hotline

Web-Service 24/7 

Professional start-up

WITTMANN BATTENFELD added-value program

Conversions and retrofits

Quality repairs for small auxiliaries

SERVICE HOTLINE

The hotline is direct link to the WITTMANN BATTENFELD customer service. Our service specialists will find effective solutions for any problems.


If a problem cannot be solved by web counselling, an online diagnosis via Teleservice may be the next step. In case a technician is needed on site, this will be arranged and co-ordinated.


Availability: 7 a.m. to 10 p.m., 7 days per week CET


Benefits of the extended hotline service:


Reduction of machine downtimes of special systems 

No premium for telephone support (toll-free number)

SPARE PARTS FOR OTHER MACHINES

WIBA Baltic specializes in providing industrial components, repair parts, and spare parts for CNC, automated, and precision machinery for such industries as woodworking, metalworking, tooling and grinding, printing and automation.

COMMON MACHINERY BRANDS WE SUPPLY SPARE PARTS FOR:

AKE | Altendorf | Barberan | Behringer | Berg & Schmid | Betz | Biesse | Blohm | Boettcher | Brandenburger | Brandt | Bruks-Klöckner | Buetfering | Burkhardt+Weber | Businaro

Butler Elga | Contiweb | Deckel | Deckel Maho Gildemeister | DMG Mori | Eisele | Elbschliff | Eltosch | Elumatec | Emco | Ewag | Fravol |Giben | Gockel | Grifo | Hardo | Hauser | Heesemann | Heidelberg | Himmelwerk | Holz-Her / Holzher | Holzma | Homag | Horizon | HYFRA | Hymmen | Ideal-Werk | Ilmetech | IMA Klessmann | ISOG / Michael Deckel | IST Metz UV | Italpresse | Jaespa | Jahns | Jung | Kähny | Kasto | KEB Karl E. Brinkmann | Kellenberger | Kirschner | Koch/Kochma | Kolbus | Lang | Leitz | Leuco | Liebherr | Manroland | Masterwood | MBO | Muller Martini | MVM | Nord Getriebebau | Ochsner | Perfecta | Petschauer | Polar | Reform | Robatech | Saacke | Scharmann | Schaublin | Schaudt | Schelling | Schiess | Schmidt Tempo | Schneider-Senator | Schunk | SCM | Sitma | Stahl | Starrag | Stork | Studer | Superfici | Techno-Grafica | Technotrans | UTMA | Vitap | VITS Technology

Vollmer | Walter | Weeke | Weinig | Wemhoner | Widma / Widmann | Wohlenberg | Wotan and many more!

A FEW OF THE INDUSTRIAL COMPONENT TYPES WE FREQUENTLY PROVIDE OUR CUSTOMERS:

Arbors | Ball screws | Ball valves | Bearings | Chillers | Electric motors | Gearboxes | Hydraulic valves | Proximity switches

Pumps | Screens | Servo drives | Solenoids | Spindles | Valves | Variable frequency drives

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